MAN CAVE STUFF offers deliveries to all areas of Australia covered by Australia Post. Please allow 3-10 business days for delivery. All care is always taken with quality control and packaging of our products however, in the event of receiving a broken or faulty product, please follow the steps below.
- Each shipment is packed carefully and in the rare event that your order does arrive damaged, please either refuse the shipment or sign for it as “damaged” and call us immediately to start a claim. Please retain all boxes and packing material at least 15 days for inspection by the carrier and please provide a photo.
- Claims in relation to missing or damaged goods must be lodged within 5 working days of receipt of goods. Please note that we will conduct some internal checks prior to accepting a claim on missing products.3. Please send a message outlining the problem.4. If you receive a damaged or defective item, please email all the details we will endeavour to come to a resolution after you have returned the damaged or defective product in its original packaging. For faulty or damaged products please provide a photo. Please do not return product without authorisation and confirmation from MAN CAVE STUFF.5. We recommend that you take out Transit Cover insurance
- Returns of eligible products are accepted within 10 days of your original purchase (sender pays freight); you may return any of our products, with your receipt, for a merchandise exchange or in-store credit (no cash or credit card refunds). Freight is the sender’s responsibility. . You will not be charged any additional shipping or handling fees for replacement of such defective shipments where applicable.
- Goods must be returned in original condition for re-sale including original packaging. Due to hygiene and quality control reasons, we do not accept returns on pre owned , second hand, shop soiled, run out models
All refunds will be at the sole discretion of MAN CAVE STUFF. If you are not satisfied with your product for any reason please contact to discuss the matter.
Cancellation Of Orders
Orders may be cancelled if the order has not been shipped. Simply E-Mail MAN CAVE STUFF and the order will immediately be cancelled please take note in some transaction using credit cards some charges may apply. If the order has been shipped, you will incur the cost of returning the goods in original condition.
MAN CAVE STUFF dose not accepts returns or refund or replace pre owned, second hand, shop seconds, run out models unless otherwise stated on the product by MAN CAVE STUFF
so, please buyers must use their due diligence on making the decision on purchasing the product or products.